Privacy Policy
Effective: October 14, 2026
Jogak Plastic Surgery (the "Clinic") establishes and publishes this Privacy Policy to protect the personal information of users and to handle related complaints promptly, in accordance with applicable laws including the Personal Information Protection Act of Korea.
1. Personal Information We Collect and How
The Clinic collects only the minimum personal information necessary to provide its services.
- Email sign-in: email address and sign-in time. We do not collect passwords; your identity is verified with a code (or link) sent to your email.
- Consultation request: name, contact number, email address, area of interest, and the message you enter.
- Automatically collected: visit time, pages viewed, language, device type (PC/mobile), referring site domain, approximate country and city, and a cookie used to keep you signed in.
Consultation details are collected when you submit the form, sign-in details when you request to sign in, and automatically collected information while you use the website.
2. Purposes of Use
- Verifying members and keeping you signed in
- Receiving consultation requests, scheduling, and replying to inquiries
- Statistical analysis to improve the website (processed in a form that does not identify individuals)
- Preventing abnormal use and maintaining security
3. Retention Period
- Sign-in information (email): until you ask us to delete it. A sign-in session lasts up to 30 days.
- Consultation requests: kept for up to one year after the consultation ends, then destroyed without delay, unless a law requires longer retention.
- Visit statistics: kept only as anonymous statistics that cannot identify individuals.
4. About Visit Statistics
To understand site traffic, the Clinic records visits in a way that does not identify individuals. Your IP address and browser information are converted into an encrypted value (hash) that changes every day and is used only to count repeat visits on the same day; the original IP address is not stored. To estimate your country and city, your IP address is sent to an external lookup service (ipwho.is) at your first visit of the day, which may involve transfer of the IP address overseas. If your browser's "Do Not Track" setting is on, no visit record is collected.
5. Provision to Third Parties
The Clinic does not provide your personal information to third parties, except with your prior consent or when investigative authorities request it through lawful procedures under the law.
6. Outsourcing of Processing
To provide stable service, the Clinic outsources the following processing.
- Cafe24 Corp.: website and server hosting and the environment for sending verification emails
When outsourcing, we specify the necessary requirements to keep personal information secure and supervise the contractor.
7. Destruction of Personal Information
Personal information is destroyed without delay once the retention period ends or the purpose is achieved. Electronic files are deleted in a way that cannot be recovered, and printed materials are shredded or incinerated.
8. Your Rights
You may at any time request access to, correction of, deletion of, or suspension of processing of your personal information, and may ask to cancel your membership (deletion of your sign-in information). Contact the Privacy Officer below by email or phone and we will act without delay. We do not collect personal information from children under 14, and children under 14 cannot register.
9. Cookies
The Clinic uses a cookie to keep you signed in. A cookie is a small file stored in your browser; it is used only to confirm your sign-in and not for advertising. You may refuse cookies in your browser settings, but features that require sign-in may then be limited.
10. Security Measures
- Verification codes and sign-in data are stored as encrypted values.
- Administrator access to personal information is kept to a minimum and requires separate authentication.
- The website is operated over a secure connection (HTTPS).
11. Privacy Officer
The Clinic designates the following Privacy Officer to oversee personal information processing and handle related complaints and remedies.
- Officer: Yongtae Song (Medical Director)
- Phone: +82-2-587-2727
- Email: dr.headsculptor@gmail.com
- Address: 3F, 359 Gangnam-daero, Seocho-gu, Seoul, Korea
12. Remedies for Infringement
If you need help with a privacy infringement, you may contact the following (Korea):
- Personal Information Infringement Report Center (KISA): 118 / privacy.kisa.or.kr
- Personal Information Dispute Mediation Committee: 1833-6972 / kopico.go.kr
- Supreme Prosecutors' Office Cyber Crime Investigation: 1301
- Korean National Police Agency Cyber Bureau: 182
13. Changes to This Policy
This policy may change with laws, policies, or services, and we will announce changes on the website in advance.
Announced and effective: October 14, 2026